Coast- We keep what you put into Coast (your trips, profile and settings) so the app can plan and remember them.
- We never sell your personal information, and we don’t share it for cross-app advertising.
- We don’t read your email. You choose which booking confirmations to forward.
- You can download or delete your trips and account at any time.
1. Who we are
Coast (“Coast”, “we”, “us”) is a trip-planning app and website at gocoasttrips.com, run from Massachusetts, USA. This policy covers the website, the beta waitlist and the Coast apps for iPhone and Android. Questions: hello@gocoasttrips.com.
2. What we collect
Information you give us
- Waitlist: your email address, if you join the beta list.
- Account: your name and email, or the private relay address Apple gives us if you use Sign in with Apple. You can use Coast as a guest without an account.
- Profile: your home city, so trips start from the right place.
- Trips: what you describe and plan, including places, dates, travelers (adults, kids, babies as counts), plans, wishlist items, budget, packing lists and notes.
- Bookings: confirmation details you forward or paste in, such as flight, ferry, hotel or ticket times and reference numbers.
- Sharing: the name, phone number or email of people you invite to a trip, used only to send them your invite.
- Messages to us: anything you send to our support email.
Information collected when you use Coast
- App and device data: device type, operating system, app version, crash reports and which features are used, so we can fix problems and improve Coast.
- Location: only if you allow it, and only for features that need it, like time-to-leave alerts. We don’t track your location in the background for any other purpose.
- Notifications: a device token so we can send the alerts and reminders you turn on.
- Purchases: whether a trip or Live year is active. Payments are handled by Apple or Google; we never see your card number.
Information from services you connect
- Pinterest: if you connect it, the boards and pins you choose to import. We only read the boards you pick.
3. How we use it
- To plan, save and sync your trips, and to show route options and day plans.
- To send the alerts, reminders and emails you ask for. Trip reminders and offers are opt-in and you can turn them off at any time.
- To run Live features such as delay alerts and price watch.
- To provide support, keep Coast secure and prevent misuse.
- To understand how Coast is used and make it better.
Coast uses AI to choose, arrange and describe plans. When it builds or changes a trip, the details needed for that request (for example, “12 days in Greece, beaches and food”) are sent to our AI provider to produce the plan. We don’t send your name or contact details with these requests.
4. Who we share it with
We share information only as needed to run Coast:
- Service providers that work for us, such as website and form hosting (Netlify), account and trip storage, purchase and subscription management, notification delivery, AI planning, maps and place data, and crash reporting. They may use your information only to provide their service to us.
- People you share a trip with see what you choose to show them.
- Booking sites you open from Coast receive the search you start (like a city and dates). If you book, you book directly with them under their terms and privacy policy. We may earn a commission.
- Legal reasons, when required by law or to protect the rights and safety of our users or others.
- A business change, such as a merger or sale, in which case this policy continues to apply to your information.
We do not sell your personal information, and we do not share it with third parties for targeted advertising.
5. How long we keep it
We keep your account and trips while your account is open. Guest trips stay on your device until you delete them or the app. If you delete your account, we delete your trips and profile within 30 days, apart from limited records we must keep by law (for example, purchase records). Waitlist emails are deleted once the beta launches unless you create an account.
6. Your choices and rights
- See and download your trips and account details: Profile › Privacy and terms › Download my data.
- Delete your account and every trip: Profile › Privacy and terms › Delete my account and trips.
- Correct your details in your profile at any time.
- Notifications and location can be turned off in the app or in your phone’s settings.
- Leave the waitlist by emailing us.
Depending on where you live (for example, California or the European Economic Area), you may have additional rights, such as to access, correct, delete or move your data, or to object to certain uses. Email hello@gocoasttrips.com and we’ll respond within the time the law requires. We won’t treat you differently for using these rights.
7. Children
Coast is not meant for children under 13, and we don’t knowingly collect personal information from them. Trips can include kids and babies as traveler counts, which doesn’t identify them. If you believe a child has given us personal information, email us and we’ll delete it.
8. Security
We use encryption in transit, access controls and trusted providers to protect your information. No system is perfectly secure, so please use a strong password for your email and device.
9. Where data is stored
Coast is based in the United States, and your information may be stored and processed there or wherever our providers operate.
10. Changes
If we make important changes, we’ll update the date above and tell you in the app or by email before they take effect.
11. Contact
Coast · Massachusetts, USA · hello@gocoasttrips.com